Franchise Outlet Manager

  •   Full Time
  •   Dhaka


Job Context
    Metro Group is going to introduce American based chain franchise Menchie`s in Bangladesh with their varieties frozen yogurts, ice creams, pastry and bakery items through Franchise Outlet in different parts of Dhaka City. Therefore, the group is looking for highly motivated & proactive personnel as Franchise Outlet Manager to boost up the new business.
Job Responsibilities
  • Hire, train, and supervise staff and outlet operation
  • Ensure customer service is maintained at a high level
  • Ensure health, safety and environment licensing regulations are followed
  • Ensure food is prepared and cooked as per specifications
  • Organize food events, promotions and advertising.
  • Greet customers, and arrange to serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
  • Ensure Food Court area cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing utensils, and servicing restrooms. .
  • Handle customers complaints professionally and calmly to resolve problems according to Franchise policy.
  • Maintain a neat and tidy appearance by wearing a uniform and adhering to a standard dress code
  • Participate in daily business review meeting, sales meetings and management meetings.
  • Meet and greet VIP Guests and major corporate clients upon arrival
  • Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
  • Keep track of monthly, quarterly and yearly goals
  • Monitor and report on revenue, cash flow and daily transaction
  • Operate and use all equipment necessary for outlet operation
  • Arrange to procure raw materials from local and abroad
  • Check food quality and presentation before serving to customer
  • Ensure clear and clean tables promptly according to proper sanitation standards
  • Work successfully as part of a team, while under pressure
Employment Status


Educational Requirements
  • Masters degree in any discipline
  • Training/Trade Course: Supply chain management
  • Skills Required: Export/ Import through L/C
Experience Requirements
  • At least 5 year(s)
  • The applicants should have experience in the following area(s):
  • The applicants should have experience in the following business area(s):
    Bakery (Cake, Biscuit, Bread), Fast Food Shop, Ice Cream
Additional Requirements
  • Age 35 to 50 years
  • Both males and females are allowed to apply
  • Must have experiences to work in Franchise Outlet
  • Adequate knowledge on importing Raw materials/ commercial activities.
  • Good command on computer
  • Fluent in English communication
  • Good interpersonal skill
  • Can do attitude
  • Able to work as a team member
Job Location

Anywhere in Bangladesh

Compensation & Other Benefits
  • As per company policy

Read Before Apply

*Photograph must be enclosed with the resume.

Hard Copy

Interested candidates are requested to send an updated Résumé with passport sized color photographs and mentioning the name of the applied post on the top of the envelope before or on 14.08.2018 at following address:

Human Resources Department
Metro Group
Uday Tower (9th Floor)
57-57A, Gulshan Avenue
Gulshan-1, Dhaka – 1212

Job & Company Detail

Company Industry


Company Size

1 - 9 Employees


Job Category

Hospitality & Tourism

Applications Accepted Until

14 August 2019

Office Location

Company Information Metro Group Ltd. Address : 57 & 57/A, Gulshan Avenue, Gulshan 01 Web : Business : Construction & Infrastructure