Job Responsibilities

• Must be able to communicate and understand in English and Bengali
• Read, count and write to complete all documentation
• Possess basic math skills and have the ability to operate a cash register or POS system
• Operate and use all equipment necessary for store operation
• Must consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience. This requires practical knowledge of industry customer service standards
• Prepare tables for meals, including the complete set up of linens, silverware and glassware
• Greet guests in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods
• Inform customers of daily specials
• Check food and beverages for quality and presentation before serving to guest
• Serve food and beverage to guests
• Receive guest payments and process transactions
• Clear and clean tables promptly according to proper sanitation standards
• Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments
• Should be able to perform light food preparation duties including bread, salad preparation, appetizers and desert presentation
• Must recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure
• Work successfully as part of a team, while under pressure
• Perform any other duties as directed by your Manager
• Assists in the opening and/or closing of the restaurant
• Ability to perform all functions at the restaurant level, including delivery and toilet cleaning when and if needed
• Assist with management of stock, wastage and sales figures